PRIVACY POLICY
This Mental Health Service places a high value on safeguarding your privacy. To clarify our practices and how we protect your information, we have crafted this Privacy Policy. Please note that this policy does not pertain to your personal health data.
Information Collection and Usage:
We gather two categories of information through our website:
1. Individually Identifiable Information Provided by You: Your name and personal details will never be shared, sold, or rented to any third party. While it's not obligatory to disclose personal information to access our site's information, there may be instances when we request such details. This information is securely retained for processing and to assist with specific requests. Your submitted information is handled with the same confidentiality as data provided in a written format, such as application or donation forms.
2. Aggregate Information: We use aggregate data to analyze the volume of visitors to different pages and sections of our website, aiding us in enhancing its usefulness. This aggregate data is not linked to personal information, and individual user sessions are not reported on. We only share unidentifiable, aggregate data with external resources.
E-mail Inquiries:
Our website includes email links that allow you to conveniently send inquiries or feedback. When using these email links, your email address and inquiry subject are provided solely to the intended recipient for responding to your specific request.
Cookies:
Cookies are used to track your website visit for ongoing improvements. They may also enable specific website features. A cookie is a small piece of data sent to your browser by a web server, and it can only be read by the originating website. It serves as an identification card and cannot execute code or deliver viruses. Most browsers are initially set to accept cookies, but you can configure your browser to notify you when you receive a cookie, giving you the option to accept it. You can use our website without cookies, although you may need to re-enter information on each visit.
Links to External Sites and Services:
We do not assume responsibility for the content of linked websites, the links within them, or any changes or updates to those websites. We recommend reviewing the privacy policies of any website requesting personal information.
Security:
We are dedicated to ensuring the security of your information. We have implemented appropriate physical, electronic, and managerial procedures to protect and secure the data collected online.
Policy Compliance:
By accessing this website, you agree to abide by the practices outlined in this Privacy Policy. It's important to note that despite our efforts, the confidentiality of communications or materials transmitted to or from us via this webpage or the internet cannot be guaranteed. We reserve the right to modify this Privacy Policy at any time, with updates posted on our website.
Protected Health Information Policy:
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This notice explains how your medical information may be used and disclosed and how you can access this information.
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Your Protected Health Information (PHI) may be used and disclosed for treatment, payment, and healthcare operations. Treatment-related information obtained by our staff will be recorded in your record for planning and evaluating your care.
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PHI may also be used for healthcare operations, such as quality improvement efforts, to enhance the quality and effectiveness of the care we provide.
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For payment purposes, claims may be submitted to your insurer, along with necessary PHI.
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You have the right to restrict the use and disclosure of your PHI or revoke your consent, subject to prior actions taken based on your consent. You may also request alternative means or locations for communication.
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You can request, in writing, the amendment of any PHI in your record. If we cannot comply, your request and our refusal will be included in your record.
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Only the minimum necessary information will be disclosed for the intended purpose.
Exceptions to Confidentiality:
There are specific situations in which we are legally required to disclose certain information. These may include:
- Release to a legally authorized representative.
- Sharing information with your insurance company for billing purposes.
- Compliance with outside governmental agencies' standards.
- Reporting workplace injuries.
- Reporting suspicions of abuse, neglect, or criminal acts.
- Compliance with court orders.
- Disclosure to healthcare professionals for committee hearings.
- When a client poses a serious threat of harm.
- In accordance with the Mental Healthcare Act 2017.
- Access by the Attorney General and the Division of Behavioral Health.
- Release of medical records in emergencies.
- Disclosure to the NH Board of Mental Health Practice.
- Access by state licensing boards.
- Access by the IN Medical Examiner.
- Viewing and copying of your records.
Retention and Consent:
Records will be kept confidential, with exceptions, for specified periods. You have the right to consent to release your PHI to a third party and may withdraw this consent. You can also request an accounting of PHI disclosures.
We may disclose PHI to service providers who ensure its privacy. PHI may also be used for approved medical research with your consent.
We may contact you for appointment reminders, health-related information, or fundraising activities. If you prefer not to be contacted for fundraising, please contact our Development Office.
Policy Changes:
Our Privacy Practices may change, and updated versions will be posted in waiting rooms and available upon written request.
Complaints:
If you believe your privacy rights have been violated, you may contact one of our complaints investigators at +91 7028167344 or email us at pranahbypranayadonjekar@gmail.com. We assure you there will be no retaliation for doing so.
